Frequently Asked Questions
What forms of payment do you accept?
We accept all major credit cards. This credit card is used for our management fee.
What do I pay for in the 1st month?
You pay nothing for your first 30 days until we achieve 500 likes. You can cancel during that time with NO penalty.
When can I cancel my services?
You can cancel your service at any time, you just need to give a 30 day notice of cancellation.
Will my management fee ever increase?
Your management fee will not increase during your active subscription period. The only way it will increase is if you add on extra services beyond Facebook management.
How fast can i get started?
We can setup and launch your campaign within 4 weeks of our initial conference call.
What type of reporting do I get?
You will receive bi-weekly reports showing you a full scope of your entire campaign for the life of your campaign.
What type of customer support do I get?
You will have full email support with a certified upSOCIAL account manager. They will be able to make any changes to the campaign that you request and will often send you new strategies that they recommend implementing.